online casinos in new zealand answer your questions

We greet you with a detailed online casino FAQ section with answers to some of the most asked questions by players. Whether you are a newbie to the online gambling world or an experienced bettor, this is a place to be for quality answers.

By gathering some of the best iGaming experts in the field, we can provide valuable answers about online casinos. We’ll make sure to discuss all the necessary aspects of online gambling, including bonuses, payment methods, security protocols, game rules, and responsible gambling. Without further ado, let’s dive right into the details.

Online Casino Bonuses

What are Online Casino Bonuses?

Simply put, online casino bonuses are incentives gambling platforms use to attract new players and keep regular players. These casino bonuses come in various types and are majorly available for players to enjoy more real-money games without using their hard-earned money.

In case you are in search of the best online casino bonuses in NZ, you can always rely on us. We have researched the internet to provide our Kiwi readers with Exclusive bonuses and promotions from legit gambling websites.

Can I Use Bonuses To Win Real Money?

Of course. Online casino bonuses are meant for you to use for real money games. Although the wagering requirement of these bonuses can be discouraging, it is still possible to win real money with online casino bonuses. In fact, with the right knowledge and tricks, you can increase your chances of winning using these offers. Our bonus wagering guide has the perfect information you will need to do this.

What are The Different Types of Online Casino Bonuses?

There are a lot of casino bonuses with different mechanisms tailored to every player’s taste. The two major types include the no-deposit bonus offers and the match deposit offers. No-deposit offers do not require any form of deposit from players, while the match deposit can only be awarded after a qualifying deposit.

Online casinos offer no-deposit bonuses to players as an enticing trigger to make them register. Not to mention, these offers give new players the chance to test real money games and hopefully win, without risking their funds.

Match deposit bonuses, on the other hand, are mainly awarded to both new and regular players for completing a deposit task. Many times, these bonuses appear in unique kinds offering only cash bonuses for various games or cash bonuses alongside extra free spins to play slot games.

How Do I Receive an Online Casino Bonus?

Receiving online casino bonuses will differ for different bonus types. But some of the ideal ways to claim these offers is by registering with a bonus code if one is available or making a minimum qualifying deposit. To receive no deposit bonuses with no bonus code, all you need to do is register.

Match deposit bonuses require that you make a qualifying deposit. If you have done all these and you still have not received any bonus, message the casino’s customer support service for assistance.

Should I Use Bonus Codes to Claim an Online Casino Bonus?

It depends on the type of casino bonus on the gambling website. If a casino bonus we recommend requires a code, we’ll clearly include it in the offer. With this, you can just copy and paste the code where required, especially during registration or deposit. For instance, take a look at our top casino bonus codes and see how it works.

Are Free Spins Better Than Bonus Credits?

Free spins are casino rewards that offer you the chance to play selective real-money slot games. Bonus credits are simply cash bonuses that top up your account balance to play a wider range of casino games. Both require that you complete wagering requirements before you can receive any winnings attached to it.

What are Wagering Requirements?

Wagering requirements are the conditions on bonuses that convey the amount of bonus money you must wager to claim your winnings. It is usually expressed as a multiplier and ranges from casino to casino depending on the generosity of the operator.

For instance, if you receive a match bonus of $20 with a wagering requirement of 30x. This means that you have to wager the bonus amount, $20 x 30, with a total of $600 before requesting a withdrawal.

Can I Use Bonuses Without Wagering Requirements?

Yes, many online casinos also offer nice bonuses and promotions without any form of wagering requirement. Most of the time, they are awarded as a free spins bonus.

The good part with these offers is that you can claim all your winnings right away without worrying about wagering at particular times. You can opt for our no-wagering casinos and start enjoying sweet bonuses without wagering requirements.

Are There Other Important Terms and Conditions for Casino Bonuses?

Definitely. There are many other important terms and conditions of casino bonuses you must adhere to if you want to claim your winnings. Some of the common ones include:

  • Bet Limits: This is a certain bet amount you can wager over a period. Keep in mind that this amount must not be exceeded unless your bonus will be cancelled.
  • Eligible Games: These are eligible games you can use the awarded bonus to play. Every other game aside, the eligible games will be excluded from the offer.
  • Expiry Dates: This is the available period that you must complete the wagering requirement of the bonus before the casino terminates the offer.
  • Game Contributions: Different games will contribute differently towards the wagering requirement of the bonus. This is called the game contribution.
  • Win Caps: A win cap tells you how much of your winnings will be available for withdrawal using an online casino bonus.

Payment Methods in NZ

visa one of the most popular payment methods 

What Payment Methods Do Online Casinos Accept in NZ?

Some of the most common payment methods at online casinos include credit cards, debit cards, E-wallets, prepaid cards, and bank transfers. Many online casinos now also accept cryptocurrencies for players ready to enjoy a more secure and private gambling entertainment.

How Long Do Withdrawals Take at Online Casinos?

Withdrawals at online casinos range from 24 hours to several business days depending on the selected casino. This duration depends on factors including the chosen payment method, processing period and verification requirements. However, some of the fastest online casinos in NZ take a few hours to pay their customers.

Must I Verify My Casino Account To Withdraw?

While many casinos will mandate that you verify your casino account before making withdrawals, some do not. This verification, KYC, is an important procedure that this casino uses to verify their player’s identity. You may need to read our KYC guide for more explanation.

Can I Review My Payment Records at an Online Casino?

Top online casinos in NZ offer transparent and reliable services when it comes to banking. This includes how these brands allow players to review their payment records via the payment history. Depending on the casino, you should be able to review your payment records by accessing your Account section on the platform.

Do Online Casinos in NZ Accept Cryptocurrencies?

Yes. Some of the best online casinos now accept cryptocurrencies including Bitcoin, Litecoin, Ethereum, and many more. This type of casino promises a more secure, faster, private payment method compared to its traditional counterparts.

Will I Pay A Fee To Make Payments at Online Casinos?

This depends on the type of online casino and your preferred payment method. For instance, E-wallets tend to ask for a fee, while card options will not. On the other hand, some casinos tend to impose fees after a particular number of withdrawals.

Do I Have To Use The Same Payment Method For Both Deposits and Withdrawals?

Not necessarily. However, some casinos require you to make withdrawals with the same payment method you use to deposit. Not all casinos do this, so make sure you confirm by contacting the customer support of the online casino you choose to play with.

Online Casino Security

What Is Online Casino Security?

Thijs simply refers to the measures online casinos take to protect their players from cyber threats. Elite online gambling websites go the extra mile to provide solid security protocols to protect their players’ overall financial and personal data. Remember that you have to register with personal details and make payments exposing some of your financial information. These security measures are there to protect your information from getting out there.

What Does a License Mean To Online Casinos?

Owning a licence as a gambling operator implies that the brand has been legally approved to operate. However, this licence has to come from a reputable gambling jurisdiction. Some of the most common gambling jurisdictions you might want to watch out for include:

  • United Kingdom Gambling Commission
  • Gibraltar Regulatory Authority
  • Malta Gaming Authority
  • Curacao eGaming License
  • Isle of Man Gambling Supervision Commission

How Do I Know An Online Casino is Licensed?

Many casinos will include their licence information in the footer section of their website. Just scroll to the bottom of the casino’s page to find this. If you later realise the casino does not have any form of licence or its licence doesn’t look genuine, drop it for another casino. But with us, you can be certain that you will be getting only genuine and licensed online casinos.

What Security Measures Do Online Casinos Employ To Protect Players?

One of the major security technologies online casinos employ to protect their customers is SSL, TLS, and other regular security audits. These technologies work by creating an extra barrier, encrypting your data and information in a safe place.

How Does A Gaming License Work?

A gaming licence works by guaranteeing that an online casino offers genuine and fair gaming services. To be legally approved for any gaming licence, an operator must be able to conduct RNG games and responsible gambling practices.

With RNG, Random Generator Numbers, it means the casino can ensure fair and unbiased gameplay, while responsible gaming practices assist players in minimising losses and fighting against problem gambling.

Responsible Gambling

responsible gambling for new zealand players

What Does Responsible Gambling Mean?

Responsible gambling means the act of gambling controllably while enjoying your favourite casino games. Today, many online casinos employ responsible gambling tools to help players play games without overspending and overplaying. This also protects problem gamblers from playing compulsively.

What are The Responsible Gambling Tools at Online Casinos?

Top online casinos in NZ know the essence of responsible gambling and how it helps players control their money and time. Some of the most common responsible gambling tools at online casinos include:

  • Deposit limits
  • Wager limits
  • Loss limits
  • Reality check
  • Self-exclusion
  • Temporary break
  • Time-out sessions

Can Online Casinos Help Players With Gambling Problems?

Yes. Many online casinos in NZ now offer tools that allow players to identify and monitor any form of gambling problems. In addition, these platforms provide external resources for players to reach out to in case any problem gambling issue is detected.


What are The Different Types of Slot Games at Online Casinos?

There is a wide variety of slot games available at online casinos. This ranges from classic slot games to video slots, mega ways slots, Slingo, and jackpot slots.

  • Classic Slots: These slot games have a similar experience to the traditional slot machines. Most of the time, they come in a simple 3-reel and 1-payline setup.
  • Video Slots: Video slot titles come in a wide variety of themes, unique display mechanisms and a good number of bonus features incorporated into the game.
  • Megaways Slots: These slot titles differ significantly in the way it operates by modifying the number of paylines on each spin.
  • Slingo: These games combine both slot and bingo into one piece of entertainment.
  • Jackpot Slots: Progressive jackpot slots are unique games with multi-million dollar prize pools. It combines all the losing bets of players till one player wins and unlocks the full profit.

How Do Slot Games Work?

Slot games employ the use of RNG to operate while referring to fair and random outcomes. Once you make the spin, it is the job of the RNG to produce results based on where the symbols land on the reels. One of the main features that influences the way slot games work is the RTP, return-to-player.

What is The Meaning of RTP?

Return-to-player, RTP, simply shows the percentage of value signifying the casino’s edge over you in the long term. It Influences the way slot games work and payout. So, it is advisable for players to find and play slots with high RTP to maximize their winning.

Can I Play Slot Games for Free at Online Casinos?

Of course. Many online casinos in NZ offer demo games for players to play slot games without using real money. This is a great opportunity for players to test a casino before depositing real money. In the free mode of these games, there is no way you will be receiving real cash winnings until you use real money or bonus spins to play.

How Can I Increase My Chances of Winning Slot Games?

To increase your chances of winning at slot games, make sure you learn about the RTP and volatility of the slot game you want to play. We have a full guide on RTP and volatility if you would like to learn. Another way to increase your chances of winning is by staking fully so that when a bonus feature or jackpot appears, you can win bigger.


How Do I Play Blackjack at Online Casinos in NZ?

Playing blackjack at online casinos is almost the same as playing at a physical table except that it is online. Prepare your stake and wait for your cards to be dealt. There are also free blackjack games you can try at online casinos. This is an excellent opportunity to learn the game and practice.

What Are The Types of Blackjack Available?

Blackjack games are available in different types. There is the 2D blackjack that mainly focuses on the RNG mechanism. It offers a genuine and real-time experience with the table game without the pressure of staking high. The live casino blackjack games are another interesting variant of the game with lots of opportunities.

Do I Need Skill To Win at Blackjack?

Since blackjack depends on a player’s action, it needs a little bit of skill coupled with luck to win games. With this in mind, you should be ready to learn the game rules and practice to increase your chances of winning.

What Are The Rules of Blackjack?

The main motive behind blackjack is to draw cards closer to 21 to beat the dealer’s hand. From the start, you will get two faceup cards with numerical values, while the dealer gets a hidden card and one face-up card. To win, you just have to take cards or keep your current ones till you can beat the dealer with a total tally of 21 or closer without going bust.

What Are the Simplest Strategies in Blackjack?

Since the main aim of the game is for you to get a closer hand to 21, you just have to decide between taking more cards or keeping your tally. Most online casinos use eight decks of cards, which makes it almost impossible for you to guess the next card. However, there are a lot of practical strategies in blackjack that you will find online.


try online roulette and get real money

What Is The Main Aim In Roulette?

The basic rule of roulette is to bet on the outcome of where a ball will land after spinning it around the numbered wheels. The numbers in the wheel are grouped into different categories, including a black or red segment and a high or low state. The game at an online casino allows you to wager on single numbers and grouped numbers on the roulette table.

How Do I Play Roulette at Online Casinos?

Immediately a game round starts, choose where to put your betting chip before the AI or live dealer spins the table. Roulette is a game of luck mixed with a bit of strategy. The ideal way to maximise returns on this game is to bet on various outcomes. These outcomes come with fixed probability, which means that each outcome promises a fixed return.

What Are The Three Main Variants of Roulette?

The three main variants of roulette at online casinos in NZ include the European, French and American. Each of these variants has its own specific rules although they are slightly different. Altogether, the betting format remains the same.

What Is The Best Roulette Betting Strategy?

The best roulette betting strategy is the Martingale technique. This technique involves that you place and adjusting your stake specifically on outside bets from previous games. However, keep in mind that this strategy doesn’t guarantee long-term wins.


How Can I Play Baccarat at Online Casinos?

The main objective of baccarat games in an online casino is the same as the traditional venues. All you have to do is bet on the side with card values closer to 9 between the player’s or the banker’s hand. Both of these hands have a payout ratio of 1:1. While a tie outcome payouts a ratio of 8:1. It is advisable to learn more about baccarat online and practice before playing with real funds.

What Are The Different Versions of Baccarat The Different Versions of Baccarat?

Baccarat games at online casinos have different versions, ranging from Punto Banco to Mini-Baccarat, Chemin De Fer and Baccarat Banque. These versions of Baccarat come with a unique but slightly different mechanism. Punto Banco, which is the most common Baccarat version, is available at the best online casinos.

What is The Best Baccarat Strategy To Win Baccarat?

First and foremost, Baccarat is a game of chance whose gameplay is dependent on luck. So, if you are looking for a strategy that will get you guaranteed winnings in the game, you might want to stick with techniques like Fibonacci and Martingale. Nonetheless, keep in mind that no strategy can beat the house edge of Baccarat.

Why Do Banker Bets Have a 10% Commission?

The Banker in the Baccarat game has the most advantage of winning, especially over the player. The 5% commission on the banker’s bet is simply there to stabilise the odds, which, in turn, ensures that the house stays profitable in the long term. However, remember that this commission is only for winning banker’s bets and not losing ones.

Can I Play Baccarat at Live Casino in NZ?

Of course. Some of the best online casinos in NZ feature live dealer baccarat games. In these games, you get to play baccarat games with other online players through HD streaming platforms. If you wish to replicate the feeling of land-based casino gaming, these games at the best casinos are the perfect choice.


What Are The Different Types of Poker at Online Casinos?

Poker at online casinos can be grouped into a variety, offering players the chance to entertain themselves with lots of options. Some of the popular poker types include Texas Hold’em, Seven-Card Stud, and Omaha. These games have different rules and betting features. Poker requires a little bit of skill coupled with luck.

How Can I Play Poker at Online Casinos in NZ?

Playing poker online also sticks to the same rules as the traditional game. You aim to get the best hands with the available cards with you and the community cards. The strongest hand in the game eventually emerges the winner. All you have to do is find the best poker games with exclusive market odds at the best online casinos in NZ and play.

What Is The Basic Objective of Poker?

The basic objective of poker is to finish with the strongest hand at the end of a game round. The best way to go about this depends on the following: bankroll management, reading opponents and knowing when to bet. All these require practice, and the free poker games at many online casinos are options for you to get a try and practise how to play.

Live Casino

What Is a Live Casino?

A live casino is a different form of online gambling that allows you to play casino games interactively from your device. These games are typically live games that are operated by real-time dealers instead of  AI. The best live casinos in NZ operate with high-level technology that allows players to communicate and play games for real money via video streaming.

What are The Different Types of Games Available at Live Casinos in NZ?

Some of the games available at live casinos include a variety of table games, ranging from blackjack to roulette, and baccarat. At top online casinos, you may also find live poker titles and live game shows. To get your hands on the finest live dealer games and start playing for real money, you might want to check out our top Kiwi live casinos.

Can I Play Live Casino Games for Free in NZ?

Regrettably, online casinos do not offer live dealer games in demo mode. To start playing these games, you will need to register with an online casino and top up your account with real funds. Finding no-deposit bonuses for live casino games may also be very difficult. Live casino games

What Is a Live Gameshow at Online Casinos?

Live gameshows at online casinos are mainly contemporary table games with a live presenter. The difference between a live gameshow and the usual live dealer games is that gameshows are hosted by presenters while live dealer games are hosted by a live dealer. Some of the best live gameshows at online casinos in NZ are Crazy Time, Monopoly Live, and Deal or No Deal.

Do I Need To Download Software To Play Live Casino Games?

No. You do not need to download any form of software to play live casino games. All you need to do is to log in to the casino’s gaming lobby via its website or the app. The casino app is the only thing you might have to download. Nonetheless, as long as there is a stable internet connection, playing live casino games is not a problem. Find the best live casino and start playing!

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